SAROMs generally offer links to backup firmware files specific largely to most low-end, off-brand Android devices marketed in South Africa. These are devices for which’s backup firmware or ROM files are normally not provisioned for by their distributors – whether due to neglect or to the thought that the target market is expected to be made up of individuals to whom firmware reloading should be overly daunting (even if they may own a computer which is normally integral in the process). And below are answers to some major questions it’s stakeholders may have regarding the services offered:
The cost of cashing out the airtime tend to go up to 33% at times. Moreover, airtime donation orders are immensely manual while most of our cash donation methods are either largely or entirely automated.
Yes you may avail flashing help (particularly for tested files) via the Q&A site here: http://help.saroms.co.za//. For ROM files that are untested, you may email directly by replying to any email received from saroms relating to your file link order.
While I labour to serve with diligence, I sadly can accept no liability on the effects my linked files may have. I encourage my beneficiaries to take all possible precautions like backing up prior to flash where, if possible, and never flash the ‘Preloader’ file for MTK based devices unless if they should feel they must. After all, every firmware update or rework tend to bear an inherent risk and firmware reloading may worsen a condition where a hardware fault was actually the root cause.
This is currently my day job and therefore I unfortunstely do need to collect these small donations for the ROM links I share to cater for living expenses. I also incur service related expenses like file procurement and site/file hosting. This service type is often offered for free in that ads are normally sold on sites but the business of selling ads has sadly failed me for Christian religious reasons.
I am not on Whatsapp but use the LC Messenger instead. Unfortunately, taking calls is almost never convenient. For untested ROMs or firmware files, you may contacted directly via email (by replying to any saroms email and I should reply back). For all other file queries, kindly submit a question here and I aim to reply within 10 minutes (ideally during service hours).
For Christian related reasons, I am not on social media and as a result I have no online profile. I do however keep an online journal (autobiography) here.
If I order a link, download the file and later loose the file, can I make another free download again?
As of around late 2019, files can be re-downloaded infinitely from purchased links stored under saroms > My account > Downloads…
This does not always happen but if you ever run into such, then root the phone/tablet and rewrite the original IMEI using the tool here. If you still cannot get this right, then submit a new question here and I shall try and assist therewith to the best of my knowledge regarding what else could be your options.
I have synchronized my email account with my smartphone and therefore receives order notifications almost as fast as I receive mobile text messages or SMSs – and I reply normally withing 5 minutes though you may allow up to 10 minutes to receive you reply.
I work from home and therefore have a fair flexibility and thus I can generally serve from 06:00 AM to 20:00 PM (GMT+2) in between personal commitments (which includes this).
Most of the ROM files are extracted from working devices either by myself or other mobile phone technicians who then shares them with me at a price (or swap). For others, I do hardware matching and then try to have the file tested from there.
Disclaimer (as a Christian): Several of these backup ROMs come preloaded with applications (user or system), presets, etc that may be partly compromised or entirely reprobate, in light of Christian ethics. Sharing ROM files that are thus preloaded never suggest endorsement on my part for as many such apps. Device owners are to keep, disable or remove such apps at their own discretion. And yes whenever practical, I aim to remove or replace as many such apps.
Either than this, my intervention is solely to offer core mobile computing platform maintenance – without assuming (whether direct or implied) responsibility on what computing applications device owners execute thereon thereafter. A fuller account is available on the diary entry here.